Our 2-day refund guarantee.
Not the right domain after all? Get your money back within 2 days — no questions asked.
1
Request it
Contact us within 2 days of your purchase with the domain and order details.
2
We review
Our team confirms eligibility, usually within one business day.
3
Money back
Approved refunds are returned to your original payment method or NameGrid wallet.
Where your refund goes
Choose to have it returned to your original payment method, or kept as instant wallet balance for your next domain.
Eligible for refund
- ✓Domains registered within the last 2 days
- ✓Standard (non-premium) domain registrations
- ✓Accidental or duplicate purchases
- ✓Typos in the domain name at checkout
Not eligible
- ✕Requests made after the 2-day window
- ✕Premium or aftermarket domain purchases
- ✕Domains that have already been transferred out
- ✕Renewals processed via auto-renew
Refund FAQ
Most requests are reviewed within one business day, and approved refunds are returned within 3–5 business days.
Need help with a refund? Contact us.